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"The Customer Service Revolution (Comprehensive Summary)" is approximately 12,013 words, which takes the average reader (~250 words per minute) about 48 minutes to finish. Lex tracks your reading time and pages-per-session so you can see your real pace.

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DiJulius, John. The Customer Service Revolution (Comprehensive Summary). Lex, lex-books.com/book/the-customer-service-revolution-comprehensive-summary-155ed9cd-6634-5fa9-ac91-c20ea271f239.

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DiJulius, J. (n.d.). The Customer Service Revolution (Comprehensive Summary). Lex. https://lex-books.com/book/the-customer-service-revolution-comprehensive-summary-155ed9cd-6634-5fa9-ac91-c20ea271f239

Chicago

DiJulius, John. The Customer Service Revolution (Comprehensive Summary). Lex. https://lex-books.com/book/the-customer-service-revolution-comprehensive-summary-155ed9cd-6634-5fa9-ac91-c20ea271f239.