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On great service

On great service1995

Leonard L. Berry

Details

First published
1995
OL Work ID
OL1953910W

Subjects

Customer servicesQuality controlManagementCase studiesUnited StatesCas, Études deQualitéKlantenserviceService à la clientèleContrôleGestionKwaliteitszorgOrganizational effectiveness

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Book data from Open Library. Cover images courtesy of Open Library.