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European Casebook on Implementing Service Strategies (European casebook series in management)European Casebook on Implementing Service Strategies (European casebook series in management)

European Casebook on Implementing Service Strategies (European casebook series in management)

Christopher H. Lovelock

Details

OL Work ID
OL15327136W

Subjects

International CompetitionService industriesIndustrial managementCompetitionCase studiesCustomer servicesCustomer services--europe--case studiesQuality assuranceQuality assurance--europe--case studiesProductionmanagement658.5

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