European Casebook on Implementing Service Strategies (European casebook series in management)

European Casebook on Implementing Service Strategies (European casebook series in management)
Details
- OL Work ID
- OL15327136W
Subjects
International CompetitionService industriesIndustrial managementCompetitionCase studiesCustomer servicesCustomer services--europe--case studiesQuality assuranceQuality assurance--europe--case studiesProductionmanagement658.5