Customer equity management

Customer equity management
About this book
This text presents the concepts and analytic tools necessary to understand customer equity management. It is useful for Customer Relationship Management (CRM) courses at MBA and advanced undergraduate levels.
Details
- OL Work ID
- OL20487188W
Subjects
KundenmanagementManagementCustomer equityKlantgerichtheidUnternehmenRelatiemarketingKundenwertCustomer relations, management