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The Dark Side of CRMThe Dark Side of CRM

The Dark Side of CRM

Lyndon Simkin, Ana Isabel Canhoto, Bang Nguyen

Details

OL Work ID
OL20314769W

Subjects

Customer relations, managementManagementCustomer relationsBUSINESS & ECONOMICSCustomer Relations

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Book data from Open Library. Cover images courtesy of Open Library.