Shop Management

A scientific publication written in the early 20th century. This influential work delves into the principles of management within manufacturing and industrial establishments, arguing for the systematic application of scientific methods to improve productivity and labor relations. At the start of the book, Taylor introduces his extensive experience with various manufacturing shops, highlighting two critical observations: the inconsistent development of management practices within departments and the apparent lack of correlation between effective shop management and corporate profitability. He discusses the evolution of management, emphasizing a vision that includes high wages paired with low labor costs, while identifying systemic inefficiencies and the pervasive tendency of workers to ''soldier,'' or slow down their pace, in resistance to what they perceive as unfair treatment. Taylor sets the stage for a reform proposal that combines scientific analysis and equitable labor practices to create a more productive and harmonious working environment.