R
Richard L. Oliver
5 works on record
Works

The Biotech Age
2003

Satisfaction
1996

Service quality
The Effects of Risk Preference, Uncertainty, and Incentive Compensation on Salesperson Motivation (Working Paper, Report No 91-104)
The Effects of Risk Preference, Uncertainty, and Incentive Compensation on Salesperson Motivation (Working Paper, Report No 91-104)
Satisfaction : a Behavioral Perspective on the Consumer
Satisfaction : a Behavioral Perspective on the Consumer