“In his book Out of the Crisis, W. Edwards Deming lays out the leadership principles that became known as TQL, or Total Quality Leadership. This had a big effect on me. It showed me how efforts to improve the process made the organization more efficient, while efforts to monitor the process made the organization less efficient.””
“In God we trust, all others must bring data" - American Statistician W. Edwards Deming””
“While the Reconstruction struggle ensued in Washington and across the South, Edward A. Pollard, wartime editor of the Richmond Examiner, wrote his long manifesto, The Lost Cause, published in 1867. Pollard issued a warning to all who would ever try to shape the memory of the Civil War, much less Reconstruction policy. “All that is left the South,” wrote Pollard, “is the war of ideas.” The war may have decided the “restoration of the union and the excision of slavery,” declared Pollard, “but the war did not decide Negro equality.”39 Reconstruction was at once a struggle over ideas, interests, and memory.””
“As the linguist Edward Sapir observed, “The complete vocabulary of a language may indeed be looked upon as a complex inventory of all the ideas, interests, and occupations that take up the attention of the community.””