Evaluation in organizations

"Citing dozens of successful evaluation programs from the private and public sectors, the authors outline a step-by-step approach to designing, building, and conducting evaluations that will reveal strengths and weaknesses within the organization and pinpoint opportunities for learning and improvement. Evaluation in Organizations will become a resource for human resource and training professionals; market researchers; finance, operations, and planning managers; educators and students of organizational and human resource development; and anyone responsible for measuring, monitoring, and enhancing organizational performance."--BOOK JACKET.