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Customer satisfaction measurement for ISO 9000:2000

Customer satisfaction measurement for ISO 9000:20002002

Nigel Hill

Details

First published
2002
OL Work ID
OL3241271W

Subjects

Marketing researchConsumer satisfactionConsumersEvaluationISO 9000 Series StandardsResearchIso 9000 series standards

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Book data from Open Library. Cover images courtesy of Open Library.