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Re-Organising Service Work : Call Centres in Germany and BritainRe-Organising Service Work : Call Centres in Germany and Britain

Re-Organising Service Work : Call Centres in Germany and Britain

Christian Kerst, Karen A. Shire, Ursula Holtgrewe

Details

OL Work ID
OL21310458W

Subjects

Call centersBusiness enterprises, great britainBusiness enterprises, germanyCustomer servicesService à la clientèleCentres d'appels (Affaires)

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