Knowledge Management

This book discusses the role of technology in managingknowledge. Based on the most recent research and experience, the bookbrings together, in a logical sequence, diverse information andcommunication technologies and systems currently seen in knowledgemanagement research and practice, incorporating the most important andrepresentative examples into an integrated framework. With its largelyempirical focus, the book provides much needed evidence regarding thetrue potential of technology for managing knowledge in organizations.