Value proposition design

About this book
The book will help you understand the patterns of great value propositions, get closer to customers, and avoid wasting time with ideas that won't work. You'll learn the simple but comprehensive process of designing and testing value propositions, taking the guesswork out of creating products and services that perfectly match customers' needs and desires. Practical exercises, illustrations and tools help you immediately improve your product, service, or new business idea. In addition the book gives you exclusive access to an online companion on Strategyzer.com.
Details
- OL Work ID
- OL19990609W
Subjects
Quality controlManagementBusiness planningCustomer servicesProduction managementCustomer relationsStrategic planningServeis d'atenció al clientPlanificació empresarialDirecció d'empresesCustomer services--managementProduction management--quality controlBusiness & economics--quality controlKundenorientierungProduktentwicklungDienstleistungsangebotProduktgestaltungHf5415.5 .o87 2014