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The amazement revolutionThe amazement revolution

The amazement revolution

Shep Hyken

About this book

A guide to the principle of customer amazement. Hyken uses fifty companies as role-model examples to teach seven powerful strategies that will kick-start the revolution in your organization.

Details

OL Work ID
OL16557429W

Subjects

Customer servicesInterpersonal relationsCommunication in organizationsCustomer relationsConsumer satisfaction

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Open Library
Book data from Open Library. Cover images courtesy of Open Library.