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Front office staff

Brian Van Brunt

About this book

Presents a framework for identifying, reacting to and managing aggressive and otherwise disruptive behaviors, and shows techniques to manage volatile situations.

Details

OL Work ID
OL34723346W

Subjects

College disciplineCollege studentsDisciplineUniversities and collegesSafety measuresSecurity measures

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Open Library
Book data from Open Library. Cover images courtesy of Open Library.