How To Measure Service Quality & Customer Satisfaction

How To Measure Service Quality & Customer Satisfaction1998
Details
- First published
- 1998
- OL Work ID
- OL2698343W
Subjects
Customer servicesQuality controlManagementQualitätskontrolleKlantgerichtheidContrôleQualitéService à la clientèleKlantenserviceKundendienstMeetmethodenKwaliteitscontroleGestionVerbraucherzufriedenheit