Up the Loyalty Ladder

Up the Loyalty Ladder
Turning Sometime Customers into Full-Time Advocates of Your Business
About this book
Argues that customer service can be a competitive edge, and offers advice on impressing customers and winning their loyalty
Details
- OL Work ID
- OL15117663W
Subjects
Customer relationsAdvertisingConsumer satisfactionWord-of-mouth advertisingSuccess in businessBusinesspeopleInterviewsMarketing, case studies