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Up the Loyalty LadderUp the Loyalty Ladder

Up the Loyalty Ladder

Turning Sometime Customers into Full-Time Advocates of Your Business

Neil Raphel

3.0(1)on Hardcover

About this book

Argues that customer service can be a competitive edge, and offers advice on impressing customers and winning their loyalty

Details

OL Work ID
OL15117663W

Subjects

Customer relationsAdvertisingConsumer satisfactionWord-of-mouth advertisingSuccess in businessBusinesspeopleInterviewsMarketing, case studies

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HardcoverOpen Library
Book data from Open Library. Cover images courtesy of Open Library.