Dark Arts of Business

The Dark Arts of Business: Elicitation is a no-nonsense, how to guide to conduct elicitation and understand when someone is eliciting information from you. This book covers a wide range of material introducing the reader to the importance of elicitation in daily conversations to understanding when elicitation is being used against you. The coverage includes the use of basic elicitation techniques, advanced elicitation techniques to the use of conversational gates and mapping.