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Call center performance enhancement using simulation and modelingCall center performance enhancement using simulation and modeling

Call center performance enhancement using simulation and modeling1999

Jon Anton, Bill Hall, Vivek Bapat

Details

First published
1999
OL Work ID
OL2762599W

Subjects

Call centersComputer modelling & simulationCustomer servicesMedia, information & communication industriesCustomer ServiceBusiness & EconomicsBusiness / Economics / FinanceBusiness/EconomicsTechnology / Automation

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Book data from Open Library. Cover images courtesy of Open Library.