Improving library and information services through self-assessment

Improving library and information services through self-assessment1999
Margaret Kinnell, Kathryn Jones, Margaret Kinnell Evans, Bob Usherwood
Details
- First published
- 1999
- OL Work ID
- OL1717770W
Subjects
LibrariesSelf-evaluationTotal quality managementLibrary administrationLibrary, archive & information managementLibrary & Information ScienceLanguage Arts & DisciplinesReferenceDienstverleningLibrary AdministrationAdministrationBibliothekenQualité totaleKwaliteitszorgTotal Quality ManagementAuto-évaluationLibrary ServicesZelfevaluatie