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Measure What Matters to CustomersMeasure What Matters to Customers

Measure What Matters to Customers

Ronald J. Baker

About this book

Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.

Details

OL Work ID
OL5747067W

Subjects

BusinessNonfictionSuccess in businessKnowledge managementIntellectual capital

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HardcoverOpen Library
Book data from Open Library. Cover images courtesy of Open Library.