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Re-inventing your contact centerRe-inventing your contact center

Re-inventing your contact center

Lisa M. Schwartz, Natalie L. Petouhoff, Lana M. Ruffins

Details

OL Work ID
OL5840447W

Subjects

Call centersCustomer relationsCustomer servicesManagementCustomer relations, management

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Book data from Open Library. Cover images courtesy of Open Library.