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The customer-focused libraryThe customer-focused library

The customer-focused library

re-inventing the library from the outside-in

Joseph R. Matthews

Details

OL Work ID
OL4920845W

Subjects

Library usersPublic services (Libraries)LibrariesOrganizational changeMarketingPublic librariesLibraries and communityPublic service

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Book data from Open Library. Cover images courtesy of Open Library.