Lu-Tze's Yearbook of Enlightenment

The Post Office: this musty, and dusty organisation was jolted back into life in "Going Postal". Hidebound and rulebound, the Post Office is creaking towards a brave new world of efficiency - and it may even deliver the mail, too. But like all bureaucracies, the Ankh-Morpork Post Office has its rules and regulations and these, together with the history of this once-great department, are highlighted and parodied in the "Ankh-Morpork Post Office Handbook".