Tools of engagement2010

"Trainers, consultants, HR professionals need a resource for helping them apply social media technology to their meetings and training sessions. This resource shows how to get an online meeting scheduled, plan its contents, rehearse, and prepare, deliver meaningful content over the web, and follow up with a strategic plan to take full advantage of all aspects of the event going forward. It also covers continuing the dialog with other online technologies and shows how mashing and social networking can help train and teach. The book also includes Premium Content."--Provided by publisher.