Complete Guide to Preparing & Implementing Service Level Agreements

Complete Guide to Preparing & Implementing Service Level Agreements
Details
- OL Work ID
- OL4699433W
Subjects
Cost controlQuality controlService industriesService-level agreementsTotal quality managementLibrary, archive & information managementReferenceBibliotheekbeheerLibrary ServicesLibrary cooperationOvereenkomstenPublic services (Libraries)Information ServicesLibrary legislationConsumer satisfactionLibrary administrationConsumer BehaviorServices d'information