About this book

"With a growing market currently in excess of $150 billion, outsourcing has become a critical boardroom agenda. But where is outsourcing going? How big is the outsourcing market? Are the Americans better at outsourcing than the British or the Europeans? And what is the best practice in outsourcing?". "The answers to these and other questions are provided by one of the largest international surveys of outsourcing. Smart sourcing comprehensively outlines the current and predicted future trends in outsourcing, focusing on the following findings: best practice outsourcing leads to strategic success; best practice outsourcing is achieved by only a few, but there is no secret to becoming a high-performing company; and the most preferred suppliers are those who have worked hard at achieving a long-standing relationship with their clients.". "The authors demonstrate that IT outsourcing will dominate the future and with it will emerge another multi-billion dollar market, that of the application service providers (ASPs). Businesses will become liberated from IT - as companies will rent from ASPs - resulting in little or no capital outlay." "Smart sourcing provides a complete overview of this fast-growing global market, but most of all it highlights what it takes to be 'outsource ready'."--BOOK JACKET.