Conquering Complexity in Your Business

"In this book from Michael L. George and Stephen A. Wilson, you'll find tools for quantifying the cost of complexity in your business, and strategies for achieving optimum levels of complexity in your products, services, and operations." "Conquering Complexity in Your Business gives practical advice and guidance from both a strategic and tactical perspective. Included are in-depth case studies from Dell, Capital One, Southwest Airlines, Wal-Mart, Toyota, Scania, Lockheed Martin, Aldi, and other companies that have conquered complexity to become world leaders in their industries."--BOOK JACKET.