The Civility Solution

About this book
With "Choosing Civility," Forni established himself as a respected authority on civil behavior. Now he puts his ideals to work by showing what to do when confronted with rudeness in this simple and practical handbook.
Details
- OL Work ID
- OL9205101W
Subjects
EtiquetteCourtesyOrganizational behaviorSelf-actualization (psychology)