Passing your ITIL foundation exam

Great Britain. Office of Government Commerce

About this book

The publication is endorsed by APM Group, the official ITIL Accreditor, contains full details of the Official ITIL Qualifications. Suitable for those taking the foundation exam it provides an overview of the purpose and objectives and format of the examination. The title offers a top level introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass the foundation exam.