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Customer attitudes, behavior, and the impact of communications effortsCustomer attitudes, behavior, and the impact of communications efforts

Customer attitudes, behavior, and the impact of communications efforts

Dr. Jane Mobley, Chris Tatham, American Water Works Association

Details

OL Work ID
OL23886828W

Subjects

Water utilitiesCustomer servicesPublic opinionManagementCustomer relationsBusiness communication

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Book data from Open Library. Cover images courtesy of Open Library.