Dealing with difficult people
Dealing with difficult people
About this book
"Managers who are distracted and frustrated by difficult behavior have less time and energy to devote to their core responsibilities. Dealing with Difficult People will help you boost your ability to work productively with anyone, anywhere. And in the process, you will improve your relationships with customers."--Jacket.
Details
- OL Work ID
- OL17736258W
Subjects
Problem employeesTravail d'e quipeDe veloppement d'aptitudesRe glement de diffe rendsInterpersonal conflictGestion du personnelPersonnel managementDéveloppement d'aptitudesTravail d'équipeRèglement de différendsHarvard Business School