Su Mi Dahlgaard-Park

SAGE Encyclopedia of Quality and the Service Economy

Key Challenges and Opportunities for Quality, Sustainability and Innovation in the Fourth Industrial Revolution

Selected Papers from the 10th International QMOD Conference

Selected Papers from the International Conference on Quality and Service Sciences, Verona 2009 (A Combined Conference on the Yearly QMOD and Toulon-Verona Conferences)

Selected Papers from the 16Th Qmod-Icqss Conference

Our Dreams of Excellence - Learning from the Past and Architecturing the Future. Journal of Management History, Volume 13, Issue 4

Tqm Journal, Issue 2

Quality in Apprenticeships. Education + Training, Volume 49, Issue 6

Selected Papers from the Qmod Conference 2007. the TQM Journal

Consistency and Transformation in the Quality Movement

Measuring and Diagnosing Excellence in Services

Journal of Management History

Our Dreams of Excellence

From Learnability and Innovability to Sustainability