Peter Hernon
31 works on record
Works
A terrible thunder
1978
Listening to the customer
Assessing service quality
Engaging in evaluation and assessment research
Improving the quality of library services for students with disabilities
Numeric databases
Reflecting on the future of academic and public libraries
Microcomputers for library decision making
Revisiting outcomes assessment in higher education
Convergence and collaboration of campus information services
Making a difference
Outcomes assessment in higher education
Comparative perspectives on e-government
United States government information
Library and information science research
Municipal government reference sources
Research misconduct
Depository library use of technology
U.S. scientific and technical information (STI) policies
Government publications
Managing with data
Shaping the future
Higher education outcomes assessment for the twenty-first century
Earthly Remains
Federal information policies in the 1980s
Getting Started with Evaluation
Financial Management in Academic Libraries
Facet Performance Measurement and Metrics Collection
8. 4
Great Rescue
U.S. government on the Web