B
Barbara Pachter
13 works on record
Works

When the Little Things Count . . . and They Always Count
2006

The jerk with the cell phone
2004

The power of positive confrontation
2000

Prentice-Hall complete business etiquette handbook
1995

New rules @ work

Greet Eat Tweet

When the little things count--and they always count

The communication clinic

The essentials of business etiquette

The Power of Positive Confrontation: The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life, completely revised and updated edition

Power of Positive Confrontation

正面迎擊的力量
Climbing the corporate ladder
Climbing the corporate ladder
1995