Anita L. Tucker

Key drivers of successful implementation of an employee suggestion-driven improvement program

A randomized field study of a leadership WalkRoundsTM-based intervention

Going through the motions

Front-line staff perspectives on opportunities for improving the safety and efficiency of hospital work systems

Determinants of successful frontline process improvement

Fostering organizational learning

Why hospitals don't learn from failures

Organizational learning from operational failures

The effectiveness of management-by-walking-around

Organizational factors that contribute to operational failures in hospitals

Work design drivers of organizational learning about operational failures

Implementing new practices