B
Barbara R. Lewis
8 works on record
Works

Internal marketing

The Blackwell encyclopedic dictionary of marketing
Service promises problems and retrieval
Service promises problems and retrieval
Defining and measuring the quality of customer service
Defining and measuring the quality of customer service
New dimensions of kidney donorship
New dimensions of kidney donorship
Kidney donorship and transplantation
Kidney donorship and transplantation
The environment and marketing strategy for independent retail travel agents
The environment and marketing strategy for independent retail travel agents
Technology in banking
Technology in banking