Graham Clark
27 works on record
Works
Intrusion prevention and active response
Service operations management
World Champion That Never Was
Smith and Keenan's Advanced Business Law
Davie Cooper
Outstanding customer service
Customer service and support
Service Management Audit
Telford and Wrekin Education Action Zone Account 2000-2001
Telford and Wrekin Education Action Zone Account 2003-2004
Telford and Wrekin Education Action Zone account 1 April 2004 to 30 November 2004
11th International Fatigue Congress
Harrison/Johnston Tilberg Supplement Pack
Online Crs Pk/ServiceOperations Management/Management Accounting for Decision Makers/Companion Website with Gradetracker Student Access Card/Atrill Management Accounting for Decision Makers
Operations Management with Service Operations Management
Football is the Wallace Religion
Evaluation of Capel, a novel railgun concept
Performance results of a small-calibre electromagnetic launcher
John Adam
Coronation Baby, Council House Kid, The 1970s
Killearnan Memories
Captain's log
The quality handbook
Cases in Operations Management Tilberg University Supplement
Managing Service Quality
Barriers to service quality
Strategies for product and customer support