B
Bo Edvardsson
9 works on record
Works
Service quality
Values-Based Service for Sustainable Business
New service development and innovation in the new economy
Business Transformation for a Sustainable Future
Business Transformation for a Sustainable Future
Palgrave Handbook of Service Management
Palgrave Handbook of Service Management
Involving Customers in New Service Development
Involving Customers in New Service Development
Quis 9 Symposium - S0ervice Excellence in Management. Manageing Service Quality, Volume 15, Issue 2
Quis 9 Symposium - S0ervice Excellence in Management. Manageing Service Quality, Volume 15, Issue 2
International Research Symposium on Service Excellence in Management (QUIS)
International Research Symposium on Service Excellence in Management (QUIS)
Back Where We Belong Marketing As the Organization S Core Strategy
Back Where We Belong Marketing As the Organization S Core Strategy