Wendy Leebov
28 works on record
Works
Wendy Leebov's essentials for great patient experiences
2008
Telephone Skills for Professionals in Health Care
2003
Assertiveness Skills for Professionals in Health Care
2003
Customer Service for Professionals in Health Care
2003
Resolving Complaints for Professionals in Health Care
2003
Working Together for Professionals in Health Care
2003
Service savvy health care
1998
Achieving impressive customer service
1998
Service quality improvement
1994
The health care manager's guide to continuous quality improvement
1991
The quality quest
1991
Job satisfaction strategies for health care professionals
1991
Customer service in health care
1990
Patient satisfaction
1990
Telephone tactics for health care professionals
1990
Health care managers in transition
1990
Effective complaint handling in health care
1990
Service excellence
1988
The indispensable health care manager
The language of caring guide for physicians
Telephone Skills
Essentials for great personal leadership
2008
Practical assertiveness for health care professionals
1991
Positive co-worker relationships in health care
1990
Stress
1990
Physician entrepreneurs
LEADJITSU Dream to Lead
Practical Assertiveness for Professionals in Health Care