J
John E. G. Bateson
9 works on record
Works

Managing services marketing
1989

Guan li fu wu ying xiao
The effects of perceived control and customer crowding on the service experience
The effects of perceived control and customer crowding on the service experience
1990
Testing a conceptual framework for consumer service marketing
Testing a conceptual framework for consumer service marketing
Bundle : Services Marketing
Bundle : Services Marketing
Why we need services marketing
Why we need services marketing
The problems of research utilization in marketing
The problems of research utilization in marketing
The marketing research process in business organizations
The marketing research process in business organizations
Etʻnograpʻia tʻu etʻnologia
Etʻnograpʻia tʻu etʻnologia