Hernon, Peter.
20 works on record
Works
Evaluation and library decision making
Service quality in academic libraries
Statistics
U.S. government on the Web
An action plan for outcomes assessment in your library
Delivering satisfaction and service quality
Statistics for library decision making
Assessing service quality
GPO's depository library program
Use of government publications by social scientists
Developing collections of U.S. government publications
Library and library-related publications
Federal information policies in the 1980s
The next library leadership
Unobtrusive testing and library reference services
Public access to government information
Microforms and government information
Use and non-use of government publications by social scientists in selected academic institutions
NASA/DoD aerospace knowledge diffusion research project
Public access to New Zealand government information